Muramatsu Flute Serial Number

FAQ Can I buy my Muramatsu directly from you? We will sell direct to many of our customers.

Give the office a call (248) 336-2323, and we will be happy to assist you. Is there a dealer in my area? We have many authorized dealers throughout the United States and Canada. Please see our of Authorized Muramatsu America Dealers & Repair Technicians.  If you prefer, call the office at (248) 336-2323 and we can assist with any questions or concerns. Are there any unauthorized dealers? Unfortunately, yes, there are some companies that do not purchase their Muramatsu inventory through the authorized channels. You can often detect an unauthorized company or agent, even when they claim to be authorized, if they do not display the authorized logo (see below), are selling new Muramatsu flutes on Ebay, tell you that you will have to wait for your flute, if they say that you do not have to worry about a factory warranty because their in-house repair staff (not trained at the Muramatsu factory) will provide service, if the flute is not stamped MA on the ribbing, or if they do not provide you with a case cover, maintenance guide, and certificate of authenticity (green card).

Today Muramatsu sells more professional model flutes worldwide than any other flute maker Each flute model bears the Muramatsu name and is built with the care and precision that has earned Muramatsu its reputation as one of the world’s finest professional flutes.

Please look for the following logo for authorized Dealers: How does un-authorized affect me? Your flute may be pitched sharp for this market, the spring tension may be different, the cut may be different. Customs and duties may not have been paid on these flutes or may have been falsified with customs, you may not receive a paid invoice, appraisal, nor factory warranty from the seller. You may not receive all the items that come with a new flute such as a case cover, etc.

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Your flute will be subject to a repair surcharge or refused if taken to an Authorized Muramatsu Repair Technician. Un-authorized Repair Techs do not have access to Muramatsu parts for flutes made after 1995 and may use parts not specific to or appropriate for Muramatsu flutes. What’s the big deal about importing? When something is manufactured in a country other than the United States, you are subject to customs and duties charges.

Muramatsu America pays all customs and duties charges on every flute we import. This means that all the proper paperwork has been filed with the United States government, and your flute is not in jeopardy of being repossessed. My flute could be repossessed? If it is determined that customs and duties charges were not paid by an un-authorized seller, it is possible that your flute could be repossessed, or you could be responsible for customs and duty charges. I placed my order, how long will it take? If you have ordered with either Muramatsu America or one of our authorized dealers, your flute should be shipped within 48 hours for all items in stock.